If it's not too much trouble login to your control panel
Go to file section and click on backup button
After that in full backup section, click on full website backup buuton
This may take a couple of minutes to produce a tar.gz file that will have all your site, email, database and settings.
Once the backup is made, you can download it utilizing FTP from your record home directory.
You can likewise download partial directory of your home directory or databases from the control board.